Medical Care Service
Instruction for appointment via voic
You can make a phone call to reserve/cancel appointment, check clinic status and physician timetable for first or second visit.
Please prepare the following data before making the appointment and enter the information in the order of instruction via voice.
Please dial 80 for internal network
Press 1 for re-visit
Press 2 for first visit
Press 3 for dial cancellation
Press 4 forvoice services
Please enter 2 for identification number
In case of error operation,please press '*' to return to the previous step.
Medical record number
Medical record number (6 digits or 8 digits in total) or identification number (including the number code for English letter) plus nine digit codes (i.e.: A123456789 = 01123456789), or the last 8 digits of Taiwan ARC number (including English letter).
For English letter, please refer to the English letter/number correspondence table. (Click to enlarge picture)
Use two digits for appointment date (do not enter the month but only the day. For example: Enter 07 for June 7 and 17 for June 17).
The Code For Clinic Hours
The code for clinic hours is 1 for morning, 2 for afternoon and 3 for evening.
After completing the appointment, the voice will inform you of the approximate clinic hours at the hospital (for reference only) if the physician assigns the display of estimated clinic hours. For “patients with first-visit appointment,” if the voice suggests estimated clinic hours, please arrive in half hour earlier to fill out the first visit information form and apply for first visit process at the registration counter.